The It Podcast with Patty Wyatt

GirlfriendIT 02-27-2020~ Mediating Conflict w/Patty Wyatt

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How do I deal with difficult people?

Let’s start with identifying and recognizing what is going on in our brain when conflict takes place.

Quick questions to ask yourself:
1. What is being triggered?
2. After I am triggered, what do I do?
3. Am I being solution focused or whining like a brat?